Terms & Conditions Of "Extreme Gadgets"

This website is operated by extremegadgets.com.bd/ Extreme Gadgets By accessing or using this site, you agree to comply with the terms, conditions, policies, and notices outlined here. All information, tools, and services available on this site are offered to you, the user, on the condition of your acceptance of these Terms of Service.

By visiting our website and/or making a purchase, you are engaging with our service and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

We encourage you to read these Terms of Service carefully before using any part of our website. By accessing or using the site, you agree to these terms. If you do not agree, you may not access the website or use its services. Any new features added to the site will also be subject to these Terms. We may update or modify these terms at any time, and it is your responsibility to review this page periodically. Continued use of the website means you accept the changes.

1. Acceptance of Terms

By visiting our website and using any service or making a purchase, you accept our Terms of Service and agree to abide by all rules and policies referenced herein or linked via this site. If you disagree, you may not access the site or use any services.

2. General Conditions

By agreeing to our Terms, you confirm you are at least the age of majority in your region or have given consent for any minor dependents to use this website. Unlawful use of our services, including sending malicious code, is strictly prohibited and may result in termination.

3. Availability, Pricing & Product Information

Product availability is subject to change. We will notify you as soon as possible if your ordered item is unavailable. Prices are subject to change without prior notice. If any discrepancy is found after order placement, we will inform you before dispatch for confirmation.

4. Online Products and Visual Accuracy

Products are exclusively available through our online platform. We strive to present product colors and sizes as accurately as possible, but due to screen settings and technical factors, actual appearance may slightly vary.

5. Order Confirmation, Modification & Cancellation :

We reserve the right to cancel or modify any order for reasons including quality control issues or product unavailability. If changes are made, we may notify you via phone or email. Orders that appear to be from dealers/resellers may also be refused or limited.

We reserve the right to cancel any order at any time, even after confirmation or advance payment. This is because issues can occasionally arise from the supply chain, delivery hubs, or dealer points. In such cases, you'll get the confirmation advance money refund.

Before placing an order, please verify the product's color, stock, and current price via our Facebook Messenger. For every order, we will also call and reconfirm the details. Prices and stock are subject to change at any time due to updates from the dealer or distributor, and actual stock/price may change if central stock runs out. Since there are thousands of products on our website, it's not always possible to update stock status or prices immediately, and occasional errors may occur.

Before making full payment, please confirm the product's actual stock by contacting us via fb text or call.

6. Account Accuracy

Customers are required to provide accurate and up-to-date information during checkout and account creation. One account is allowed per unique phone number and email address. Duplicate accounts may forfeit eligibility for discounts and campaigns.

7. Discounts, Coupons & Gift Cards

Discounts and coupons are non-refundable after being applied to an order. Users cannot avail the same campaign offers multiple times using different accounts created under the same contact details.

8. Advance Payment Policy

We will call you for order final confirmation (11am-7pm), Pick up the phone kindly, in case we did not call you please inbox at our Facebook Page.

Minimum 100-200+ or more taka Advance Payment Required For Order Confirmation, depends on product & location.

High-Value Orders (Over 500TK ): Atleast 20% advance is required.

Failure to make these payments may lead to cancellation.

9. Third-Party Links & Content

Some products or services may link to third-party websites. We do not take responsibility for the accuracy or quality of third-party materials or services. Please review third-party terms before engaging with them.

10. Privacy and Personal Data

Your submission of personal data is governed by our Privacy Policy. Please refer to the Privacy Policy on our website to understand how we collect, use, and protect your data.

11. Errors and Inaccuracies

There may be errors or omissions in product descriptions, prices, or availability. We reserve the right to correct them without prior notice—even after an order is placed. We are not obliged to update such information unless required by law.

12. Prohibited Uses

You are prohibited from using this site:

For unlawful purposes

To violate any laws or infringe intellectual property

To harass, abuse or harm others

To submit false data or malicious code

To disrupt service operation Violation of these terms may result in suspension or legal action.

13. Warranty Policies (Including Mandatory Claim Rules and Conditions)

Mandatory Warranty Policies and Terms & Conditions

Below are the subpoints of this:

We use the term "Dealer" to refer to what is essentially a Distributor warranty. While we do source products from dealers—since distributors operate nationwide—we avoid using the potentially misleading term "Distributor." Additionally, as dealers are often involved in retail, the term "Dealer" better reflects our sourcing model. We are simply resellers of these dealers. However, as stated in our Terms and Conditions, when we mention "Dealer," it refers to the Distributor, and by purchasing a product, you acknowledge and accept this understanding.

Since we source products from our importers/dealers and then retail them, we have certain bindings in place. Due to our extensive retail experience, we are aware of many factors involved. These notes are provided to maintain transparency, and you must acknowledge and understand them. If you have difficulty reading the Terms & Conditions, make sure to inquire and understand everything beforehand by contacting us through our page. Please do not purchase any product without thoroughly reading and agreeing to our Terms & Conditions. If you cannot find specific points, feel free to contact us, and we will easily provide you with the necessary policy details. If anything is unclear, please message us on our page, and we will resolve any issues or mistakes.

"Read Our Full Warranty Policy Click Here"

Before making any purchase, please ensure you read our full Terms and Conditions and Warranty Policy carefully. If you need any clarification or assistance, feel free to inbox us—we're always here to help. Claiming later that you were unaware of or did not understand our policies will not be acceptable. It's essential to understand the dealer warranty policies beforehand, as we are not liable for any warranty issues.

If needed, you may use AI tools to summarize or extract key points, or translate the terms into Bengali for easier understanding. Most importantly, don’t hesitate to contact us and get everything clarified before placing your order. We strongly encourage this to avoid any confusion or inconvenience later on.

1. Exchange with other product is not applicable after any type of purchase ( Online/Shop), change of mind is not applicable.
2. All Information of the products collected from internet, manufacturing websites and other random sources, our provided Information may contain errors & mistakes, Our executives may make mistakes while making entries/uploading pictures on the website or facebook page/group or others. Extreme Gadgets shall not be held liable for any inaccuracies in the information, Please research on your own from google/manufacturers websites before purchase anything from us, also if you have any doubts regarding any product, you may contact with us.
3. Any type of warranty written on the product box or there might be international warranty or any other warranty card inside the box, in that case no warranty claim can be made from us. No International brand Warranty is available, if there is warranty, you'll receive a cash memo.

If there is any type of dealer warranty, it must be clearly mentioned on the memo—such as 3 days, 7 days, 6 months, or more. If there is no warranty, then nothing will be written on the memo regarding it. In that case, you will only get 24-hour replacement warranty support. We have no control over this—if the dealer does not provide a warranty, there is nothing we can do, as we are just a retailer.

we hold no responsibility about warranty system, we are retailer only, we are not distributor of any product.

3. If you found any specific problem with a product, we'll return you the same model product, you cant change with other model or branded product.
4. If the admin panel and authority thinks that it can be changed, then you can replace the product with other product from our store by deducting minimum 40% of the product.( May vary the amount)
5. All suggestions or promotions we offer—whether in-store, online, or via message—are meant to assist, but the final purchase decision is yours. Once bought, no change or exchange is possible, as the supplier doesn't offer replacements and we cannot return items either. Please purchase at your own discretion.
6. We’re happy to offer suggestions, but we recommend checking product reviews and price comparisons at your own responsibility before purchasing. Our pricing may differ from other shops due to various factors, so please verify the price and authenticity beforehand. Once purchased, price concerns cannot be raised. Prices are subject to change at any time..

7.READ THE USER MANUAL or the product usage instruction manual description from the internet before using any product.

8. No warranty/Replacement will be given for non-warranty products after purchasing any product from our outlet.

9.It is recommended to use a low voltage power adapter (5W-10W) or lower for any gadgets such as smartwatches, earbuds, Bluetooth systems, etc.

If any gadget gets damaged due to using a high-power charger, the dealer will not provide any warranty, whether it's 3 days, 6 months, or 1 year. You must follow the recommended guidelines and check the manual to see the recommended wattage.

10. No warranty is available for any type of charging Damage including not charging, Charging Port Damaged, Or Product complete dead issue.
11. Display Warranty is not available after purchase of anything, When buying any product from the shop, take a look and buy it, no warranty can be given later, besides, if the product is scratched after taking it, it is no longer acceptable. If the main display panel problem is found upon receiving the parcel, it should be reported immediately to us via message along with the complete proper unboxing video so that we can prove to the supplier that the problem was manufacturing.
12. You cannot return an item that Isn’t supported on your device (like Earphone, Smartwatch ETC) Buy at your own responsibility.
13. There is no replacement or warranty support for calling quality issues, such as noise, low power mic problems, etc. This applies to earbuds, earphones, smartwatches, Bluetooth devices, or any other gadget. Please check reviews before placing an order. We are not liable if the calling quality is poor.

There is no replacement, warranty, refund support, or return option for audio products, including earphones, if the sound quality is not as expected or if you do not like it. This also applies to any other related audio products. Please check reviews before placing an order. We are not liable if the calling quality is poor or if the sound quality is not as expected (not to your liking, etc.). No return or refund will be provided in such cases.

14. No warranty support is provided for battery back up, If there is no charge back up as much as it is said from the manufacturer brand or retailer, then there will be no warranty support.
15. Any kind Water,liquid damage is not allowed, because our distributor, supplier & importer doesn’t provide any support for water damage. If the product manufacturers brand or company claims waterproof or IP68, even then if water gets in somehow,still you'll not get warranty support, sometimes product company does a little more marketing. It's your responsibility to buy the product after watching Reviews, we're just retailer. You can also take our expert Support from our page or via phone call.

16. 𝗪𝗮𝗿𝗿𝗮𝗻𝘁𝘆 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗿𝗲𝘃𝗼𝗸𝗲𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗰𝗮𝗹𝗹𝘆 𝗶𝗻 𝗼𝗿𝗱𝗲𝗿 𝘁𝗼 𝗳𝗼𝗹𝗹𝗼𝘄𝗶𝗻𝗴 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗰𝗶𝗿𝗰𝘂𝗺𝘀𝘁𝗮𝗻𝗰𝗲𝘀:

• Usage of equipment other than its usual and customer manner.
  ● Unauthorized disassembly, repair, alteration, or modification being carried out.
  ● Misuse, not knowing how to use a product properly, abuse, negligence, or accident however caused to the product, any Type of Physical damage, loosening of any part of the product, torn issue, etc.
  ● Improper testing, operation, maintenance, installation, or any alternation or modification of the product.
  ● Spillage of food or liquid, corrosion, rust, or the use of wrong voltage.
  ● Lightening, accident, or negligible use.
  ● War, fire typhoon floor, or earthquake. Or any type of self-made issue will not be accepted for warranty or replacement. 

We’re selling only 100% branded original authorized products, and every product is QC Passed. There is only a 0.1% Chance of manufacturing bugs.

17. No return or replacement is applicable for some offer Items, or any Clearance sale items products, You can always ask us before purchase, if The dealer or importer allows us to give after sales, we’ll provide the necessary service.

18. If you have doubts about the authenticity of any product, you have purchased and how it is supposed to function, we will show it to you by comparing it with another new unit from our stock in front of you with experienced executives. This process will require a maximum of 15 working days and you will have to wait patiently. If it falls under our warranty policy, we will definitely resolve it quickly. If the problem cannot be identified, there is nothing to do.

19. If the product malfunctions or becomes defective after a certain period, we are not responsible for any such occurrence. You are always welcome to verify the product's authenticity; we are committed to providing you with genuine products. However, product quality is determined by the manufacturer. As we are not the manufacturer, we cannot accept returns for products with which you are dissatisfied with the quality. We do not support software-related issues (bugs, software updates, improvements), app shutdown issues, or any other similar problems, as these fall outside of our support policy.

20. If you are not satisfied with the quality or performance of a product after purchasing it from us, we do not offer refunds. It is your responsibility to research the product before making a purchase. "Extreme Gadgets" cannot be held accountable if the product manufacturer degrades the quality of the product. Additionally, we are not responsible if a product becomes damaged or fails while in use, as we are simply a retailer and not the manufacturer. Please keep this in mind when making your purchase. "The quality is always up to the manufacturer." Make sure to check your budget and carefully consider your purchase before proceeding.
21. The same product (especially Apple, Samsung, Sony, Xiaomi, Kz, Qkz, uiisii and other brands) may differ from the product you used before due to differences in production time, different regions, and different batches, such as fitting, performance, parts, color and finishing, sound quality, and packaging of the product, etc. Comparison between the same product isn’t allowed due to manufacturer issues. The sound quality, especially of "Apple and Samsung" or any other brand of product, wiring of products, quality of buttons, and even total body finishing may differ from the product you have used before. And keep in mind that the quality of the products purchased in the aftermarket may not match the quality of the accessories found in the box. No problem with sound quality, performance, or product finishing will be accepted after purchasing the product or receiving it in delivery; you will not get any warranty or refund. We are importing products from authentic sources; it is up to the companies to make them, and we only retail.
22. Charging Accessories Terms & Condition:

We always recommend using branded chargers such as Anker, Ugreen, etc. However, if you still prefer to use an OEM copy or aftermarket charger made under the phone brand name, please make sure to review all the details below carefully.

𝗢𝗘𝗠 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗔𝗳𝘁𝗲𝗿𝗺𝗮𝗿𝗸𝗲𝘁 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 (Full Details:)

OEM Manufactured High Quality Replica/Copy Product refers to a third-party, non-original product that is made to closely replicate the quality, design, and functionality of an original brand item. These products are manufactured by independent factories (not authorized by the official brand) using OEM-level standards and materials. While they are not genuine or officially branded, they aim to deliver similar performance at a lower cost. OEM copy products are usually sold without retail packaging and may come in bulk or generic boxes, these are imported unofficially.

For any product, including chargers and cables (Apple, OnePlus, Samsung, or any other brand), the charging speed and performance may vary. This is due to differences in the manufacturing process, which can affect factors such as heat generation. The charging speed may not be the same as your previous charger or the one included in your phone's box, as it ultimately depends on the manufacturer's specifications and design.

If the product does not support fast charging, we are obligated to provide a replacement, an alternative solution, or a refund. We collect these products from local importers who bring them from China. Warranty service is only provided if the adapter becomes faulty within 3 days of purchase.

If your phone becomes dead, the charging port is damaged, or the charger blasts, we cannot be held responsible. This applies to all chargers, whether OEM or original brands like Anker, Ugreen, etc. Even many reputed companies do not take responsibility for such issues, as it is often difficult to pinpoint the exact cause, whether it is due to the charger, a multiplug issue, or an electrical malfunction.

Many sellers offer the same quality or market "original copies" but do not disclose it, or even offer products of lesser quality than ours. We, on the other hand, are transparent and clear by openly stating that these are "so-called market original" or copy products.

Additionally, if there are any issues with battery health, we are not liable in any way, and you cannot make a claim against us. Even many big companies do not accept liability for such cases. We always recommend using branded chargers such as Anker, Ugreen, etc., which are also available with us. However, due to high customer demand for budget-friendly options, we also retail other OEM-grade chargers. Another important point is that charger adapters can vary from shop to shop, even if they appear similar. This makes it difficult—even for us—to determine which one would be the best choice.

It is your responsibility to fully understand our warranty policy before making any purchase. For any queries, feel free to inbox our official Facebook page or contact us via WhatsApp.

23. According to the production, the size, weight, color, material, sound, product quality, packaging or anything of the product can be completely changed, so the complaint will not be accepted later or you will not get any change, you can verify the issues with our page executive before buying.
24. Before buying any product, check its reviews on your own responsibility, check the product's battery back-up, any function of the product on the official website of the product or know better from some users, there may be mistakes in the upload time on our website, in case of doubt before buying, our official Facebook You can get sure about the product specification by messaging the page or talking to the executive.

Note: Many times the product company or brand themselves give wrong information or the lab gives approximate ideas, they often do this only if you observe it yourself, in that case confusion is created, for example: the battery back-up is said to be 12 hours but in reality it is 3-4(+-). Hours, again many times the sound is very good, but in reality the sound is not good, in this case it is the whole company's business that they have done wrong marketing, we are only retailers, it is not possible for us to test so many thousands of products, in that case, if the battery gets low back up, we There will be nothing to do, whatever you buy buy at your own risk! Do your own research and buy by looking at a product review, it is impossible for us to review thousands of products.

25. OEM Standard Aftermarket Quality More Details: For other product like apple, samsung, sony ETC. Brand Earphone:

OEM-grade is one type of High Quality Premium Master Copy Product, unofficially imported

Please note clearly, this is not the original product from the official brand or store. It is a high-quality aftermarket copy, made by a third-party manufacturer, not affiliated with the original brand in any way. While it is designed to closely resemble the original in terms of build, design, and performance, it should not be mistaken as a genuine or official product. Sound, finishing, or performance may not be exactly the same as the original. However, within the OEM category, we always try to provide the best possible quality. Unlike many other sellers, we do not mislead customers by falsely claiming these items as original. Customers are encouraged to make informed decisions and read our full Terms & Conditions before purchasing.

26. Any charger, data cable, charging speed, sound of earphones, earbuds or previously used gadgets may be different, the company may decrease the quality, in that case we cannot be held responsible, the company can be held responsible directly, we are only retailers. But we will take full responsibility if authentic product is not supplied, in which case you have to provide suitable proof with all references.

27. Retailer "Extreme Gadgets" shall not be held responsible if any feature of any product is found to be missing, any feature of watch, earbuds or any gadget not working such as calling feature or touch on third party apps on any earbuds such as Imo, Whatsapp or other apps. Extreme Gadgets cannot be held responsible if it does not work.

28. It is your responsibility to know the user reviews of the product and then purchase. But if the same product works in another one, if it is with official warranty, we will talk to the dealer, you will make the arrangements at your own risk with all proofs, in this case we will not be responsible as a retailer. Rules will not apply.

29. We have been selling authentic products since 2017 with dedication, we will refund money if the product is duplicate or replica , but we cannot be held responsible if the product company/brand does not provide any feature for any reason.

30. No Exchange Policy: We do not offer exchanges for any products. Please review your order carefully before confirming.

31. Price may change at any moment due to stock & currency changes, we cannot confirm the exact price or stock of an item until your order is confirmed by a phone call from our executive. Read all our policies and T&C before purchasing from the shop,office or online. Pre-Payment is required for Order confirmation.

32. If it’s a dealer warranty, it will definitely be mentioned in the product title or description on the website; you'll get a dealer sticker on the product box or poly, if it’s not mentioned, it should be understood as non-warranty regular imported product

33. If you buy any charging device such as Powerbank, cable, power adapter from us, if your device gets abnormal hit or anything, you'll get no support, because you can not blame the product for this, there are other circumstances
34. If you suspect or think that a product is a copy, you have to bring it to our office along with the original product for comparison. We will verify it, and if confirmed, we will offer a full refund or a replacement with another product.

However, if the manufacturer has reduced the product’s quality or if the latest batch does not meet previous production standards, we will not be able to provide support, as the dealer does not take responsibility in such cases, also we'll contact with the dealer & importer 

Please note that many brands and manufacturers tend to reduce product quality over time.

Additionally, some customers purchase gadgets without proper knowledge and may misuse or mishandle them. Common issues include overcharging, water damage, using incompatible adapters, or improper usage.

In such cases, the dealer or distributor will not provide any warranty support. We strongly encourage our customers to handle gadgets with care and use them according to the manufacturer’s guidelines.

35.  A 3-days warranty means exactly that—3 days. If the product becomes faulty after 15 days, unfortunately, we won’t be able to provide any support. We kindly request you not to complain or place blame afterward, as we are also running a business with our own limitations. We are just a retailer, not the manufacturer, and the dealer also won’t provide support after 3 days—so it won’t help to argue. It is your responsibility to understand, review properly, and decide before buying the product, as we cannot guide individually for every item out of thousands.

We always recommend checking reviews and doing your own research before purchasing. We retail  authentic and original products,If any product is a copy and we mention it, we apologize for any mistakes and will provide a solution. but with so many items in the market, it's not possible for us to predict long-term performance.

We’re here to provide you with genuine products, and we appreciate your understanding in making informed decisions before buying.

36. Before order any product, please verify product color, stock & current price from our facebook page messenger please, for every order we’ll call & reconfirm also. Price is subject to change at any time due to the dealer/distributor house price changes. Actual stock/price may change at any time if central stock runs out. Since there are thousands of products on the website it is not possible for us to change theu stock status & current prices of the products immediately, sometimes there are errors
37. If any product turns out to be unnecessary for you, doesn’t support your device, is misunderstood by you, or if that specific model is incompatible with your device, you will not be eligible for any kind of warranty support in such cases.
38. Claims related to features such as low light power, low sound, or dissatisfaction with any gadgets cannot be accepted. Before making a purchase, please check reviews or gather feedback from other users. In such cases, we do not offer refunds or returns. We also have limitations, as suppliers or dealers do not provide any support, no matter how many requests are made.

14. Indemnification

You agree to indemnify Extreme Gadgets and its team against any legal claims, damages, or losses resulting from your violation of these Terms or misuse of the website or its services.

15. Termination, Governing Law & Final Agreement:

These Terms remain active until terminated by either party. We may terminate access if any term is violated. All terms are governed by the laws of Bangladesh, and legal proceedings must be addressed in a competent court within the country. We reserve the right to revise these Terms at any time. Continued use of the site implies acceptance of any changes.

16. Delivery Policy:

1.If you refuse to accept the product after it has been dispatched or after the delivery person has taken the product, you will be required to pay the full delivery charges along with the return charges. Additionally, the advance payment made will not be refunded.

If the courier bag or packaging is damaged or torn, report it immediately in front of the delivery person and refuse the package.

The courier bag must remain intact. If you notice any damage or tear, do not accept the package under any circumstances. Please check the poly carefully. If you have any doubts, must let us know and call us immediately. If you accept the package with visible damage or tears from the delivery person, you will be held responsible, and we will not be liable.

2.𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗧𝗶𝗺𝗲: 24-48 hours inside Dhaka by E-Courier, For Outside Dhaka it takes 24-72 hours+

For Home Delivery it Takes 2-5days

(Any Delivery time depends on courier services, delivery time might delay if there is any issue)

Note: Outside Dhaka city Corporation all under outside dhaka like Savar, Tongi etc places & COD charge is applicable for outside Dhaka home delivery. ( As per Courier company policies)

3.Delivery charge will be higher than regular amount due to product size, weight, quantity.For Some Products Courier Fragile charge may apply also, Fragile items need extra care and we make sure your products are safe with us in good condition till the delivery.

4.Delivery charge 50 taka offer rate is for limited time.This rate may change at any time or offer time in case of any product

Delivery charge is regular inside Tk 70 + 1% COD charge; Outside Dhaka 130 Taka+ COD.

6.Cash On Delivery Available Inside Dhaka, Pay the bill after receiving your Products, and after placing an order you can call or contact us on Facebook chat for pre-payment also. Order Confirmation Money required.

7. Full Pre / Partial Payment might required for Offer/Sale or any Products & Outside Dhaka Courier, We’ll call you for further process & payment.

8.Order Processing & delivery time may delay due to stock reasons, we can cancel your confirmed order at any time due to stock management & other issues.

9. If the item is out of stock, delivery may take 1-2 weeks depending on the shipment, and you may have to wait.

Note: Extreme Gadgets reserves the right, at our sole discretion, to update, change, or replace any part of this Policy at any moment by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Contact Information:

For queries about these Terms, please email us at: extremeofficial2017@gmail.com

The Terms & Conditions and warranty policies created by Extreme Gadgets are designed to be clear and transparent, based on our extensive retail experience. If any other seller misuses or copies these terms, appropriate actions will be taken against the offending organization.